Privacy Policy
This policy explains how lessonvault.pro collects, uses, stores, and shares personal information for users in Japan.
1. Information we collect
We may collect account details, name, email address, billing and subscription records, course activity, support messages, device and browser data, IP address, and identifiers such as cookies or similar technologies.
2. Purposes of use
We use personal information to provide courses and account access, process payments, manage subscriptions and renewals, send service notices, respond to inquiries, improve platform performance, prevent fraud or abuse, and comply with legal obligations. Where marketing is used, we may send updates or personalized promotions subject to applicable requirements.
3. Cookies, analytics, and advertising
We use cookies and similar tools to keep users signed in, remember preferences, measure traffic, and evaluate service performance. Some identifiers may be treated as personal related information. If analytics, advertising, or third-party transmissions require consent under 個人情報の保護に関する法律, we will obtain it as required and provide clear notice of the relevant processing.
4. Sharing and third-party provision
We may share information with payment processors, hosting providers, analytics vendors, customer support tools, and other service providers acting on our instructions. We may also disclose information where required by law. We do not provide personal data to third parties for their own independent use except as disclosed or where permitted or required by law.
5. Overseas transfers
Where service providers process information outside Japan, we will handle overseas transfers in accordance with 個人情報の保護に関する法律 and provide required information or obtain consent where applicable.
6. Retention and security
We retain information for as long as reasonably necessary for the purposes above, account administration, billing, dispute handling, and legal compliance. We use reasonable organizational and technical safeguards to protect information.
7. Your choices and requests
You may contact us to request access, correction, deletion, suspension of use, or information about our handling of personal data, subject to legal limits and identity verification.
8. Legal framework
This policy is intended to support compliance with 個人情報の保護に関する法律. Subscription, renewal, and consumer-facing disclosures should also be read together with our commercial and service terms prepared in light of 特定商取引に関する法律, 特定商取引に関する法律施行規則, 消費者契約法, and 不当景品類及び不当表示防止法.
9. Contact
lessonvault.pro, Godo Kaisha
Shin-Marunouchi Center Building 11F, 1-6-5 Marunouchi, Chiyoda-ku, Tokyo 100-0005
Email: [email protected]
Phone: +81 207 042 5374
Managing Director: Martin Weber
VAT / tax registration number: T6384729153046
Company registration number: 6384729153046